Integrating NicoChat, a powerful chatbot platform, with your Shopify store offers a wide range of benefits that enhance the overall customer experience and boost your online business success. Some of the key benefits include:
Improved Customer Support: NicoChat provides instant responses to customer inquiries, order tracking, and product recommendations, reducing response time and providing a convenient way for customers to get the information they need without waiting. This leads to better customer satisfaction and loyalty.
Increased Sales: NicoChat offers personalized product recommendations, upselling and cross-selling opportunities, and discounts to customers through automated chat interactions. This helps improve conversion rates and boosts revenue for your online store.
Enhanced Customer Engagement: NicoChat creates a conversational and interactive shopping experience, allowing customers to ask questions, get recommendations, and receive personalized offers through the chatbot. This creates a more engaging and enjoyable shopping experience that encourages repeat purchases.
Automated Messages: NicoChat enables you to send automated messages for abandoned carts, order confirmations, and order fulfillment notifications, keeping your customers informed and engaged throughout the purchasing process. This helps reduce cart abandonment and increases customer retention.
Overall, integrating NicoChat with your Shopify store empowers you with a powerful chatbot that improves customer support, increases sales, enhances customer engagement, enables automated messages, and provides valuable insights. This ultimately leads to a smoother shopping experience for your customers and helps you achieve business success in the competitive world of e-commerce.
Here is the overview of NicoChat integration with Shopify
Connect with NicoChat
Video Courses & Templates
In this section, You will be able to learn a short mini course about NicoChat native integration with shopify, you can also download our ready to use template.
Here is a list of the video tutorials:
How to create an app and connect to NicoChat
Selling your Shopify products inside of WhatsApp native e-commerce
More details about the course, you can learn it here.
Create Shopify Private App
The integration with NicoChat will start with creating your own private app, it will takes you maximum 5 mins to do, simply follow our tutorials here to create your first private app
Install the Private App
After create your private app, you need to install to your shopify store, follow the instruction here.
Connect with NicoChat
After you install your private app to your shopify store, it’s time to connect with NicoChat. Follow the instruction here.
How to use Shopify Actions
Here is an overview on how to use Shopify actions, and you can find Shopify action in NicoChat → Action → Integrations.
Find more details information here.
Shopify Native Actions - Customers
In this section, we will talk about the “Customer” related actions. NicoChat support below customer related actions:
Search for Customers
Get customer information
Get customer orders
Get customer abandoned checkout
You can find more information here.
Shopify Native Actions - Products
In this section, we will talk about the “Products & Collection” related actions. NicoChat support below customer related actions:
Search for products
Get product information
Get product images
Get product variants
Search for custom collections
Search for smart collections
Get collection information
Get collection products
You can find more information here.
Shopify Native Actions - Orders
In this section, we will talk about the “Orders” related actions. NicoChat support below customer related actions:
Get Shop Information
Lookup discount code
Create discount code
Search for draft orders
Create draft orders for one product
Create draft order for multiple products
Create draft order with custom products
Send an invoice for the draft order
Apply discount to draft order
Complete draft order
Get draft order information
Get order information
You can find more information here.
Shopify Native Actions - Ecommerce
In this section, we will talk about the “Ecommerce” related actions. NicoChat support below customer related actions:
Add to Cart
Remove from Cart
Empty Cart
Get Cart Items
Create draft order From Cart
You can find more information here.
Shopify Native Actions - Meta Fields
In this section, we will talk about the “Meta Fields” related actions. NicoChat support below customer related actions:
Create Meta Field
Update Meta Field
Get Meta Field Information
Search Meta Fields
Delete Meta Field
You can find more information here.
Shopify Native Triggers
NicoChat now supports native webhook integration with Shopify. There is now no need to use inbound webhooks anymore as not only this native integration has any webhook limitations but also avoids other problems such a removal of webhooks from shopify store, unresponsive and empty payloads etc.